Because we sell food, returns work a little differently from other products. Our promise is simple: if something is not right with your order, we will make it right.
When we replace or refund
- The product arrived damaged, leaking or with a broken seal.
- You received a wrong or missing item.
- The product is past its best-before date on delivery.
- There is a genuine quality issue with the product.
How to raise a request
- Contact us within 48 hours of delivery by WhatsApp, phone or email.
- Share your order number and clear photos of the product and packaging.
- We will review it and arrange a replacement or refund - usually within 1-2 working days.
Items we cannot take back
For hygiene and food-safety reasons we cannot accept returns of opened products that have no quality issue, or products that were not stored as directed on the pack.
Refunds
- Online payments are refunded to the original payment method. Banks typically take 5-7 working days to show the credit.
- Cash on Delivery orders are refunded by UPI or bank transfer to details you share with us.
- Cancelled online orders are refunded in full.
Cancellations
You can cancel an order yourself from My Orders while it is Pending or Confirmed. Once it is packed or shipped, please contact us and we will do our best to help.
Contact
Bedi Agro Mart, Sirsa, Haryana - 125055, India
Phone: +91 95510 00032, +91 88139 00032
Email: bediagro.mart@gmail.com